I'm Humberto, a Philadelphia-based Entrepreneur & Product Strategist. Creating Innovative Solutions, Transforming User Experiences, and Accelerating Business Growth.
I'm Humberto, a Philadelphia-based Entrepreneur & Product Strategist. Creating Innovative Solutions, Transforming User Experiences, and Accelerating Business Growth.
I'm Humberto, a Philadelphia-based Entrepreneur & Product Strategist. Creating Innovative Solutions, Transforming User Experiences, and Accelerating Business Growth.
Head of Product Innovation @ Avonna Solutions
Duration: 11.2023 - Now
I led a major transformation of our point-of-sale system for the restaurant industry. We reimagined the traditional POS experience, focusing on intuitive design, streamlined operations, and data-driven insights. By deeply understanding the unique challenges faced by restaurant owners and staff, we were able to create a user-friendly system that not only slashed transaction times by 25% but also empowered our clients to make informed decisions that drove a remarkable 10% lift in sales.
Head of Product Innovation @ Avonna Solutions
Duration: 11.2023 - Now
I led a major transformation of our point-of-sale system for the restaurant industry. We reimagined the traditional POS experience, focusing on intuitive design, streamlined operations, and data-driven insights. By deeply understanding the unique challenges faced by restaurant owners and staff, we were able to create a user-friendly system that not only slashed transaction times by 25% but also empowered our clients to make informed decisions that drove a remarkable 10% lift in sales.
Head of Product Innovation @ Avonna Solutions
Duration: 11.2023 - Now
I led a major transformation of our point-of-sale system for the restaurant industry. We reimagined the traditional POS experience, focusing on intuitive design, streamlined operations, and data-driven insights. By deeply understanding the unique challenges faced by restaurant owners and staff, we were able to create a user-friendly system that not only slashed transaction times by 25% but also empowered our clients to make informed decisions that drove a remarkable 10% lift in sales.
Founder & Managing Director @ ITO Haus
Founder & Managing Director @ ITO Haus
Founder & Managing Director @ ITO Haus
Duration: 04.2021 - Now
Duration: 04.2021 - Now
Duration: 04.2021 - Now
In addition to my professional career, I have a passion for helping small businesses find their voice in the digital world. As the founder and managing director of ITO Haus, a boutique digital marketing agency, I enjoy collaborating with select clients on branding, design, strategy, and communications projects. This creative outlet allows me to stay engaged with the evolving landscape of digital marketing while also contributing to the success of local businesses.
In addition to my professional career, I have a passion for helping small businesses find their voice in the digital world. As the founder and managing director of ITO Haus, a boutique digital marketing agency, I enjoy collaborating with select clients on branding, design, strategy, and communications projects. This creative outlet allows me to stay engaged with the evolving landscape of digital marketing while also contributing to the success of local businesses.
In addition to my professional career, I have a passion for helping small businesses find their voice in the digital world. As the founder and managing director of ITO Haus, a boutique digital marketing agency, I enjoy collaborating with select clients on brand, design, strategy, and communications projects.This creative outlet allows me to stay engaged with the evolving landscape of digital marketing while also contributing to the success of local businesses.
Product Analyst @ Bounteous
Product Analyst @ Bounteous
Product Analyst @ Bounteous
Duration: 08.2018 - 04.2021
Duration: 08.2018 - 04.2021
Duration: 08.2018 - 04.2021
I dove headfirst into the world of digital solutions for companies across diverse industries. Leading cross-functional teams, I successfully launched products that consistently exceeded client expectations. I thrived on collaboration, ensuring clear communication and making data-driven decisions throughout the product lifecycle. My passion for understanding user needs fueled my ability to translate client feedback into actionable requirements for our development team, driving both product innovation and measurable business impact.
I dove headfirst into the world of digital solutions for companies across diverse industries. Leading cross-functional teams, I successfully launched products that consistently exceeded client expectations. I thrived on collaboration, ensuring clear communication and making data-driven decisions throughout the product lifecycle. My passion for understanding user needs fueled my ability to translate client feedback into actionable requirements for our development team, driving both product innovation and measurable business impact.
I dove headfirst into the world of digital solutions for companies across diverse industries. Leading cross-functional teams, I successfully launched products that consistently exceeded client expectations. I thrived on collaboration, ensuring clear communication and making data-driven decisions throughout the product lifecycle. My passion for understanding user needs fueled my ability to translate client feedback into actionable requirements for our development team, driving both product innovation and measurable business impact.
Operations Support Specialist @ SoFi
Operations Support Specialist @ SoFi
Operations Support Specialist @ SoFi
Duration: 04.2018 - 08.2021
Duration: 04.2018 - 08.2021
Duration: 04.2018 - 08.2021
I revitalized operational support, making it a strategic asset. I modernized reporting processes, delivering real-time insights that empowered leaders to make informed decisions. I fostered collaboration across teams, driving solutions that not only improved efficiency but also boosted morale. My proactive approach and commitment to continuous improvement led to tangible results, streamlining operations and enhancing overall performance.
I revitalized operational support, making it a strategic asset. I modernized reporting processes, delivering real-time insights that empowered leaders to make informed decisions. I fostered collaboration across teams, driving solutions that not only improved efficiency but also boosted morale. My proactive approach and commitment to continuous improvement led to tangible results, streamlining operations and enhancing overall performance.
I revitalized operational support, making it a strategic asset. I modernized reporting processes, delivering real-time insights that empowered leaders to make informed decisions. I fostered collaboration across teams, driving solutions that not only improved efficiency but also boosted morale. My proactive approach and commitment to continuous improvement led to tangible results, streamlining operations and enhancing overall performance.
Customer Experience Associate: @ Sallie Mae
Customer Experience Associate: @ Sallie Mae
Customer Experience Associate: @ Sallie Mae
Duration: 04.2018 - 08.2021
Duration: 04.2018 - 08.2021
Duration: 04.2018 - 08.2021
I specialized in resolving complex escalated cases, ensuring that even the most challenging situations were met with effective solutions and a commitment to customer satisfaction. Proactively identifying opportunities for improvement, I consistently advocated for enhancements to the customer experience, driving positive change throughout the organization.
I specialized in resolving complex escalated cases, ensuring that even the most challenging situations were met with effective solutions and a commitment to customer satisfaction. Proactively identifying opportunities for improvement, I consistently advocated for enhancements to the customer experience, driving positive change throughout the organization.
I specialized in resolving complex escalated cases, ensuring that even the most challenging situations were met with effective solutions and a commitment to customer satisfaction. Proactively identifying opportunities for improvement, I consistently advocated for enhancements to the customer experience, driving positive change throughout the organization.
